Privacy Policy
This Privacy Policy explains how 803 BuyBacks collects, uses, and protects information you provide when requesting a quote or communicating with us.
Information We Collect
When you request a quote or contact us, we may collect:
- Your name
- Phone number
- Email address
- Product information (brand, model, quantity, expiration)
- Uploaded images of your supplies
- Quote request details and any messages you send us
How We Use Your Information
We use your information solely to:
- Generate and respond to your quote requests
- Communicate with you about your quote, shipping, or pickup
- Coordinate payment after your supplies are received and inspected
- Provide customer support
SMS / Text Message Communication
If you opt in, your phone number may be used to send SMS messages from 803 BuyBacks about your quote, shipping or pickup updates, and customer support.
- Message frequency varies based on your activity.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for support, or contact us directly using the info below.
SMS consent is optional and is never required to receive a quote or do business with us. Opting out of SMS will not affect your ability to use other parts of our service — we will simply contact you by email or phone instead.
Information Sharing
803 BuyBacks does not sell customer information. We do not share your personal information with third parties for marketing purposes. SMS opt-in data and consent are not shared with third parties for marketing.
We may share limited information with service providers (such as shipping carriers or payment processors) only as needed to fulfill your request.
SMS data will not be shared with anyone except our service provider (the messaging platform we use to deliver texts) solely for the purpose of sending you the messages you've opted in to receive.
Data Security
We take reasonable steps to protect your information from unauthorized access. Quote data and uploaded photos are stored securely and accessed only by authorized staff.
Your Choices
You can:
- Reply STOP to any text message to unsubscribe from SMS
- Email us to request deletion of your information
- Contact us with any questions about this policy
Contact Us
803 BuyBacks
Columbia, SC
Email: 803buyback@gmail.com
Phone: (803) 626-2363
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.